Terms of service
Terms of Service
Last updated: August 3, 2026
Welcome to KERA Craft. By accessing our website or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
1. General
Throughout the site, the terms "we", "us", and "our" refer to KERA Craft. By visiting our website or purchasing from us, you agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with any part of these terms, please do not use our website.
2. Products
We specialize in handcrafted wooden products. Due to the natural characteristics of wood and the handmade production process, slight variations in color, grain, texture, or finish may occur. These natural differences are not considered defects.
We make every effort to display product colors and images accurately; however, actual colors may vary depending on your device or screen settings.
3. Pricing
All prices displayed on our website are listed in the applicable currency and are subject to change without prior notice.
We reserve the right to modify or discontinue products at any time without liability.
4. Orders
We reserve the right to refuse, cancel, or limit any order at our sole discretion.
After placing an order, you will receive an order confirmation email. Acceptance of your order occurs only after it has been processed and approved.
If we are unable to fulfill your order, any payment received will be refunded.
5. Payments
We accept the payment methods displayed during checkout.
By placing an order, you confirm that you are authorized to use the selected payment method.
6. Shipping
Shipping times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.
KERA Craft is not responsible for delays caused by shipping carriers after your order has been dispatched.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please review that policy before requesting a return.
8. Intellectual Property
All content on this website—including product designs, photographs, logos, graphics, text, and branding—is the property of KERA Craft and may not be copied, reproduced, distributed, or used without our prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, KERA Craft shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall never exceed the amount paid for the purchased product.
10. Accuracy of Information
We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all descriptions, prices, images, or other content are always complete, accurate, or error-free.
We reserve the right to correct any errors or inaccuracies at any time without prior notice.
11. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Egypt.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective immediately upon being posted on this website.
13. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
KERA Craft
Email: info@keracraftegy.com
Instagram: https://www.instagram.com/kera.craft